Contact and support
Last updated 2026-10-13
Please write in English or Korean. Include your operating system and the RF View version for bug reports, and your order number for billing questions.
What we can help with
- License and activation: Pro license keys, activation problems and device limits.
- Billing and refunds: purchases, invoices and refund requests. See the refund policy.
- Bug reports: unexpected behavior in the Windows or Android app.
- Feature requests: tell us what would make RF View more useful.
- Articles: corrections and suggestions for guides and calculators.
Common questions
I bought Pro but did not get my license key.
Lemon Squeezy emails the key after purchase. Check your spam or junk folder if it has not arrived within five minutes, then email us with your order number.
How do I activate Pro?
On Windows, open RF View, go to the Pro screen, enter the license key and press Activate. On Android there is no key: Basic is free and Pro is an in-app purchase through Google Play.
How do I move my license to a new computer?
Deactivate it on the old device first, then activate it on the new one with the same key. One license covers up to two devices at the same time.
Why does my browser warn about the download?
The Windows installer does not have a code-signing certificate yet, so some browsers show a warning. The installer has been submitted to Microsoft for reputation review. Extract the zip and run the setup file if you want to continue.
Can I get a refund?
On Windows, yes, within 14 days of purchase as long as the license key has not been activated yet; after activation there is no refund because the key has been used. Android purchases are refunded by Google Play. Please read the refund policy before you activate.